The 2-Minute Rule for Telus customer service
The 2-Minute Rule for Telus customer service
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Nonetheless, after reviewing the deal, I found it didn’t reflect the reductions or approach facts mentioned, such as the 500GB of knowledge and additional discount rates for pre-approved payments.
Was once the leader and The main reason I happen to be a faithful Telus custiomer For a long time. But This really is about to change!!
Again with your working day, you experienced a option of companies. Now We have now megacorps that swallow every single different choice up and you simply're still left with three options spanning a complete place, all of which collude with eachother to extort It is customers.
I am seeking to renew my Online service once the 2 yr agreement expired. We also have standard cable which I under no circumstances use and need to get rid of. It can be not possible To achieve this on the net, and the phone number for support is quite perfectly concealed. I finally acquired it from a reseller. I known as the amount, and listened to AI attempt to obtain me to get it done on the web, but you can't halt using a service on the web.
How can I notice that man or woman. I feel I am likely into a new billing cycle and I are actually running in circles for weeks
You can then receive a text information in the event the agent responds, and you'll comply with up at your earliest convenience.
I was not telling but hoping to speak to him nonetheless he acquired mad and hung up. This is certainly absurd and intensely Terrible customer service. I will be pulling my two traces from Telus . If Here is the customer service consumers are acquiring from your reps than you have to supply it in other places. I are with Telus for approximately fourteen years and It can be pretty unhappy that it's got come to this . Considering these threads and feedback still left by Other individuals it appears I am not the only a person.
I are actually contacting and calling Telus and had a chat Using the AI that did not appear to be familiar with what I had been asking.
The TELUS crew acknowledges that our operate spans several Territories and Treaty areas and we are grateful for the standard Know-how Keepers and Elders who are with us now, individuals who have long gone in advance of us as well as the youth that inspire us.
I'll cancel the many services home and cell with Telus and convey to my friends and family to take action, which was the worst practical experience I got with Telus
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On top of that, I had been disconnected numerous times when endeavoring to talk to support and also remaining on maintain without resolution.
Take note: if the topic isn't yet lined by TELUS Qualified Messaging, you'll be offered using a callback choice.
Hi Every person, I must Get in touch with customer service in regards to modifying a payment arrangement. I planned to know if there is an e-mail or other strategy to contact them since I am Functioning, and many moments I try and phone And do not get to Telus customer service talk to an individual prior to I really have to hang up.
This is a massive waste of your time and only generates an exceptionally annoyed customer right before they get to speak to your CSR and now the CSR has to manage an by now pressured for their Restrict customer.